> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://product-upload.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Do you offer refunds if Product Upload isn't the right fit?

Yes. If Product Upload hasn't worked for your store, reach out via the chat widget or email [hello@productupload.co](mailto:hello@productupload.co) and we'll sort out a refund. We would rather have a happy former customer than hold on to a payment that didn't deliver value.

| It helps us improve if you mention what went wrong or what was missing, so we can do better for the next person.