> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://product-upload.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Plan tab is empty or I can't find where to manage my plan

Your subscription is tied to the specific store you installed Product Upload on, so the **Plan** page only shows a plan when you are in the app for that store. An empty Plan tab usually means you are viewing a different store than the one the subscription is on, or you are still on the Free plan, which has no paid subscription to show.

|| To change your plan, open the app on the correct store and go to the **Plan** page. Upgrade, downgrade, and cancel all live there. If you run several stores and aren't sure which holds the subscription, contact support with your store URLs and we'll point you to the right one.