> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://product-upload.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The product images are in my store admin but don't show on my live site

If the images imported fine and appear on the product in your admin, but the live storefront shows no photo, that is usually a **theme or publishing setting** rather than the import itself.

Check that:

* The product is set to **Active** and published to your online store or sales channel.
* A **featured image** is selected.
* Your theme is set to display product images.

|| Clearing your store's cache or viewing the page in an incognito window rules out a stale cached version. If images still won't display on the storefront, raise it with your platform's support or theme developer, since the photos are already present on the product.