> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://product-upload.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why are images missing from my imported product?

This can happen for a few reasons:

* Some websites store images inside the product description HTML rather than the main image gallery, which makes them harder to extract.
* Other sites use lazy-loading, CAPTCHA walls, or bot-detection that can block image downloads.

| Capturing with the Chrome extension usually fixes this: it grabs every photo the way you see it in your browser, including lazy-loaded images that scrapers miss. Otherwise, try re-importing, or add the missing images manually from the source page.