> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://product-upload.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why did my products disappear from my shop?

Product Upload **never removes products** after they are imported. Once published, they belong to your store.

If products have gone missing:

* Check for other apps that may have modified or deleted listings.
* Review your store's activity log for any manual changes.