Articles on: Troubleshooting

How do I set a sale price or compare-at ("was") price on imported products?

When a supplier page lists a discounted price next to the original, Product Upload can map the original into the compare-at price so your store shows a struck-through "was" price beside the sale price.

This works best when the source page actually shows both a current and an original price. Use the Price multiplier in the Customize menu to set your retail price, and the original scraped price can be carried into the compare-at field on top of that.

If you have set this up and the compare-at price isn't showing, the source page may only expose a single price, so there is nothing to map. Send support the product URL and a screenshot and we'll take a look.

Updated on: 31/05/2026

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