Articles on: Troubleshooting

Why are images missing from my imported product?

This can happen for a few reasons:


  • Some websites store images inside the product description HTML rather than the main image gallery, which makes them harder to extract.
  • Other sites use lazy-loading, CAPTCHA walls, or bot-detection that can block image downloads.


Capturing with the Chrome extension usually fixes this: it grabs every photo the way you see it in your browser, including lazy-loaded images that scrapers miss. Otherwise, try re-importing, or add the missing images manually from the source page.

Updated on: 31/05/2026

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