The imported images are low resolution - how do I get higher quality?

Image resolution usually depends on what the supplier serves. Some sites load a low-res preview and only swap to high-res when you zoom or click.

A few things to try:

Import with the Chrome extension, which grabs the full-resolution images your browser loads, including ones that only appear on zoom or hover.
Enable Always scrape products in the Product Sourcing tab. This can capture images that lazy-load or only appear after interaction.
Switch to ✨ Quality AI mode, which tends to identify the highest-resolution image available.
Turn on Always import using image proxy in the same tab. This downloads images through our infrastructure instead of letting your store fetch them directly, which is more reliable for suppliers that block hotlinking.

If a specific supplier consistently returns low-res images, send an example product URL and we can look into site-specific handling.

Updated on: 31/05/2026

Was this article helpful?

Thank you!